Our website address is: https://fishinneed.org.uk.
This privacy policy governs the manner in which Fish in Need, also known as “FIN” (“we”) collect, use, maintain and disclose information collected from users (each, a “user”) of the www.fishinneed.org.uk website (“site”). This privacy policy applies to all users of the site and all activities, products and services we offer.
We recognise the importance of protecting the privacy of personal and financial information. We have introduced strict policies and security measures to protect your information.
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, complete a form, subscribe to a newsletter or other material and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit/debit card information,
Users may, however, visit our site anonymously.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain site related activities.
Our site may use “cookies” for important site functionality and to enhance user experience.
FIN collects and uses user’s personal information for the following purposes:
• To improve our effectiveness and service: Your information helps us to respond more effectively to your requests and interests.
• To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To send periodic emails: The email address users provide will be used to send them information and updates. It may also be used to respond to their enquiries, and/or other requests or questions. If users have also opted-in to any mailing list we maintain, they will receive emails that may include charity news, updates, related information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include unsubscribe instructions within each email or a user may contact us via our website.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
However, while we take all reasonable steps to protect your personal information, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
We do not store credit card details nor do we share personal details with any 3rd parties.
In order to maintain/update our website and provide our client communications, we contract with selected third parties. As necessary, your personal information may be processed by these third parties, solely for the purpose of assisting us in these endeavours and subject to strict contractual confidentiality obligations.
FIN has the discretion to update this privacy policy at any time. If any changes are made we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us:
If you have any questions about this policy, the practices of this site, or your dealings with this site, please contact us at:
Email:
Post:
Fish In Need
Brew House
Old Hollow
Worth, Crawley
West Sussex
RH10 4TA
United Kingdom